Privacy Policy

Welcome to Our LMS Platform. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how Your Company Name Limited ("we", "us", or "our") collects, uses, processes, discloses, and safeguards your information when you visit or use our Learning Management System (LMS) platform, mobile applications, and related educational services.

This Privacy Policy is governed by and compiled in compliance with the Nigeria Data Protection Act (NDPA) 2023, the Nigeria Data Protection Commission (NDPC) regulations, and other applicable Nigerian laws governing data privacy and cyber security.

1. The Data We Collect About You

We collect several types of information from and about users of our LMS platform, including:

• Identity & Contact Data: Full name, email address, phone number, gender, date of birth, account password, and educational/professional background.
• Student/Academic Progress Data: Course enrollments, lesson completions, quiz/exam scores, assignment submissions, certificates earned, and discussion forum contributions.
• Instructor/Tutor Data (If applicable): Professional qualifications, CVs, identification documents, payout account details, and course content materials.
• Financial & Transaction Data: Payment details processed securely by our authorized Nigerian payment gateways (e.g., Paystack, Flutterwave). We do not store full debit/credit card details on our servers.
• Technical & Usage Data: IP address, device type, browser model, operating system, login times, page views, and interactions with learning modules.

2. How We Collect Your Data

We use different methods to collect data from and about you, including through:

• Direct Interactions: You provide your details by signing up for an account, purchasing a course, submitting assignments, filling web forms, or communicating with our support team.
• Automated Technologies: As you interact with our LMS, we automatically collect technical data using cookies, server logs, and similar tracking tools.
• Third Parties/Institutions: If your employer, school, or sponsoring institution sets up an account for you, they may provide us with your basic identification and contact details.

3. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Under the NDPA 2023, our lawful bases include performance of a contract, compliance with legal obligations, and your explicit consent. We use your data to:

• Provide, maintain, and optimize our LMS services and learning infrastructure.
• Manage your account registrations, course enrollments, track learning progress, and issue credentials/certificates.
• Process your secure fee payments, subscriptions, and instructor payouts.
• Send academic notices, platform updates, security alerts, and promotional communications (where you have consented).
• Maintain safety, investigate fraud, enforce our Terms of Service, and comply with statutory law enforcement directives in Nigeria.

4. Disclosing Your Personal Data

We do not sell your personal data. We may share your personal data with selected third parties under strict confidentiality agreements, including:

• Instructors and Institutions: Your assigned teachers, tutors, or sponsoring organizations will have access to your learning progress, grades, and profile name to facilitate assessment.
• Service Providers: Cloud hosting platforms, email dispatch networks, and CBN-licensed payment processors (e.g., Paystack, Flutterwave).
• Legal Authorities: When statutory obligations require us to share information with agencies such as the Nigeria Data Protection Commission (NDPC) or law enforcement bodies.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, academic record-keeping, or reporting requirements.

6. Your Data Protection Rights Under NDPA 2023

As a Nigerian data subject, you possess specific legal rights concerning your personal information, which include:

• Right to Access: The right to request copies of your personal data held by us.
• Right to Rectification: The right to request correction of inaccurate or incomplete records.
• Right to Erasure ("Right to be Forgotten"): The right to request deletion of your data under specific statutory conditions.
• Right to Object/Restrict Processing: The right to object to or limit how we process your personal records.
• Right to Data Portability: The right to request transfer of your structured data to another digital platform.
• Right to Withdraw Consent: The right to revoke your permission for data processing activities relying on prior consent.

7. Information Security

We have instituted robust technical and organizational security protocols to prevent your personal data from being accidentally lost, compromised, accessed, or altered without authorization. We limit data access to employees, agents, and contractors with strict business operational requirements.

8. Contact and Grievances

If you have any questions about this Privacy Policy, wish to exercise any of your statutory rights, or want to register a complaint regarding how your data is handled, please contact our designated Data Protection team:

You also reserve the right to lodge a regulatory complaint with the Nigeria Data Protection Commission (NDPC) at www.ndpc.gov.ng.